The prices of the products outlined on the Website exclude any delivery charges which you will be liable to pay in addition to the price of the products. All purchases will be despatched in accordance with our delivery schedule by the most appropriate route. Where a Customer requires an alternative route or places an order and requires delivery outside the normal schedule we shall have the right to charge the entire cost of delivery, irrespective of the value of the order.
Purchases are usually delivered within 2-4 working days from the date the order was placed subject to product availability.
Any missing items from an order must be reported within 3 working days from date of delivery. Should missing items not be reported within 3 working days the full invoice will be due and payable.
If any products ordered are unavailable then you will be notified within 3 working days from the date ordered, to the email address you supplied at the time of ordering.
In the event of non-arrival of an order, Customers must inform Supply Assured Ltd within 3 working days of the date of invoice, otherwise claims cannot be considered. We will not be responsible for any loss of business or profit or for any other consequential loss howsoever arising including delay or failure to deliver products.
The risk in the products shall pass to the Customer immediately prior to loading for despatch from Supply Assured Ltd’s premises.